Introduction

Review Spectra ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, purchase services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Business Name

• Email Address

• Phone Number

• Billing Information

• Business Address

Business Information

• Google Business Profile Information

• Services Offered

• Customer Demographics

• Brand Guidelines

• Marketing Data

• Review Performance Data

Technical Information

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Analytics Data

How We Use Your Information

We use collected information to:

• Deliver reputation management services

• Optimize Google Business Profiles

• Create and manage review campaigns

• Provide CRM and automation services

• Communicate project updates

• Deliver customer support

• Process payments

• Improve our services and website

• Meet legal obligations

Third-Party Platforms

To deliver our services, we may use third-party platforms including:

• GoHighLevel

• Google Business Profile

• Slack

• Flutterwave

• Wise

• Payoneer

• Email Service Providers

• SMS Service Providers

Information shared with these platforms is subject to their own privacy policies.

Client Data and Confidentiality

We treat all client information as confidential.

We do not sell, rent, or distribute client information to unrelated third parties.

Authorized team members and contractors may access client information only when necessary to provide services.

Cookies and Tracking Technologies

Our website may use cookies and analytics tools to:

• Improve user experience

• Analyze website traffic

• Measure marketing effectiveness

• Personalize website content

Users may disable cookies through browser settings.

Data Retention

We retain information for as long as necessary to:

• Deliver services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

Upon request, certain client information may be deleted unless retention is required by law.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data

• Correct inaccurate information

• Request deletion of data

• Withdraw consent

• Request a copy of your information

Requests may be submitted through our contact information below.

Contact Information

Review Spectra
Email: davidakinnuoye@reviewspectra.com
Phone: +44 782 879 1228